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Bài mẫu Describe a time you bought something and wanted to return it

Bài mẫu IELTS Speaking Part 2 chủ đề “Describe a time you bought something and wanted to return it” kèm từ vựng, audio và câu hỏi Part 3.
bai mau describe a time you bought something and wanted to return it

Key takeaways

Part 2: Returning a Product

  • What? A Bluetooth speaker.

  • Where & When? Bought online a month ago.

  • Why return? Tinny sound, weak battery.

  • Feelings? Frustrated at first, then relieved after refund.

Part 3: Shopping & Ads

  1. Ad Influence – Creates desire but often exaggerates.

  2. Online Shopping – Convenient, yet risky and unreliable.

  3. In-store Shopping – More trust, can check items directly.

  4. Consumer Caution – People now more skeptical due to past issues.

Bài mẫu chủ đề Describe a time you bought something and wanted to return it

You should say:

  • What you bought

  • Where and when you bought it

  • Why you wanted to return it

And explain how you felt about the experience.

1. Analyze (Phân tích đề bài)

Mục tiêu:

  • Hiểu rõ yêu cầu đề bài để trả lời chính xác và không lạc đề.

  • Xác định từ khóa và trọng tâm nội dung cần triển khai.

Chiến thuật:

  • Dịch từng phần của đề bài để làm rõ nghĩa.

  • Tách từ khóa chính để xác định nội dung cần tập trung.

Ví dụ: 

  • Đề bài: Describe a time you bought something and wanted to return it.

chủ đề Describe a time you bought something and wanted to return it

  • Từ khóa quan trọng:

    • Bought something – Đã mua món gì đó

    • Wanted to return – Muốn trả lại

    • Why – Lý do không hài lòng

    • Felt about the experience – Cảm xúc về trải nghiệm

2. Craft (Lên ý tưởng & ghi chú nhanh – 1 phút)

Mục tiêu:

  • Xây dựng một dàn ý rõ ràng và logic để đảm bảo bài nói có sự mạch lạc.

  • Chuẩn bị ý tưởng dựa trên mind-map hoặc WH-questions.

ý tưởng chủ đề Describe a time you bought something and wanted to return it

3. Execute (Bài nói mẫu - 2 phút)

Bài nói mẫu từ Notes:

"Well, I’d like to talk about a time when I bought something and ended up wanting to return it. It was actually a Bluetooth speaker that I ordered online about a month ago."

"At first, I was really excited because the speaker looked super stylish in the pictures, and the advertisement said it had amazing sound quality. I found it on sale on a popular e-commerce app, so I decided to grab the deal."

"But when it arrived and I tested it, I was honestly disappointed. The sound was tinny and not clear at all, and the bass was basically nonexistent. What made things worse was that the battery didn’t last long—it ran out after just an hour of use, which was way below what was advertised."

"Because of that, I decided to return it. I contacted customer service, explained the issue, and they were actually quite helpful. The return process was simple—I shipped it back and got my money refunded within a few days."

"At first, I felt really annoyed because I had high hopes, but in the end, I was happy that I didn’t lose money. It also reminded me to always double-check product reviews before buying electronics online."

"So yeah, that was a time when I bought something and returned it. And that’s all I wanted to share. Thanks for listening!"

Analyze Useful Vocab – Từ vựng theo chủ đề

1. Từ vựng về mua hàng và trả hàng

Từ/Cụm từ

Ý nghĩa

Ví dụ ngữ cảnh mới

Online shopping app

Ứng dụng mua sắm trực tuyến

"I ordered the speaker from an online shopping app."

On sale

Đang giảm giá

"It was on sale, so I bought it without thinking too much."

Return process

Quy trình hoàn trả

"The return process was smooth and quick."

Get a refund

Nhận tiền hoàn lại

"Luckily, I got a full refund within just a few days."

2. Từ vựng về mô tả sản phẩm & vấn đề

Từ/Cụm từ

Ý nghĩa

Ví dụ ngữ cảnh mới

Tinny sound

Âm thanh nhỏ, kém chất lượng

"The speaker produced tinny sound that wasn’t enjoyable."

Didn’t match the description

Không giống quảng cáo

"The product didn’t match the description online."

Short battery life

Thời lượng pin ngắn

"It had a very short battery life, which made it useless."

3. Từ vựng về cảm xúc và phản ứng

Từ/Cụm từ

Ý nghĩa

Ví dụ ngữ cảnh mới

Frustrated

Bực bội, khó chịu

"I felt frustrated because it didn’t meet my expectations."

Relieved

Nhẹ nhõm

"I felt relieved once I got my refund."

Learn a lesson

Rút ra bài học

"I learned a lesson to always read reviews more carefully."

Xem thêm: Ứng dụng trình tự thời gian vào triển khai IELTS Speaking Part 2

IELTS Speaking Part 3 Sample

1. How does advertising influence people’s shopping decisions?

📌 Point: Advertising plays a huge role in shaping people’s shopping decisions by creating desire, building brand awareness, and highlighting product benefits.

📌 Explain: Many ads use emotional appeal or attractive visuals to convince people that they need a product, even if they hadn’t planned to buy it. Ads also create familiarity—when people see a brand repeatedly, they’re more likely to trust and choose it over others.

📌 Example: For instance, during big sales like Black Friday, people often rush to buy products they saw in TV or online ads, even if they don’t really need them. That’s the power of persuasive advertising.

📌 Link: So yeah, advertising strongly influences consumer behavior by shaping what people think they want or need.

🔹 Vocab highlights:

  1. Emotional appeal

    • Phát âm: /ɪˈmoʊ.ʃən.əl əˈpiːl/

    • Dịch: Sự thu hút về mặt cảm xúc

    • Ví dụ: "Many ads use emotional appeal to create a personal connection with customers."

  2. Brand awareness

    • Phát âm: /brænd əˈwer.nəs/

    • Dịch: Nhận thức về thương hiệu

    • Ví dụ: "Companies invest heavily in ads to boost brand awareness among consumers."

  3. Consumer behavior

    • Phát âm: /kənˈsuː.mɚ bɪˈheɪ.vjɚ/

    • Dịch: Hành vi người tiêu dùng

    • Ví dụ: "Advertising strategies are designed to influence consumer behavior and increase sales."

2. Do you think advertisements always provide accurate information? Why or why not?

📌 Point: Honestly, no. Advertisements don’t always provide accurate information, because their main goal is to persuade, not inform.

📌 Explain: A lot of ads use exaggeration or selective facts to make products look better than they really are. Sometimes, they even leave out important details, like hidden costs or side effects, especially in beauty or health-related products.

📌 Example: For example, a skincare commercial might promise instant results, but in reality, the product takes weeks to show any effect—or worse, it might not work at all for some people.

📌 Link: So yeah, while some ads are truthful, many can be misleading, so consumers should stay cautious and do their own research.

🔹 Vocab highlights:

  1. Exaggeration

    • Phát âm: /ɪɡˌzædʒ.əˈreɪ.ʃən/

    • Dịch: Sự phóng đại

    • Ví dụ: "Many ads rely on exaggeration to make products appear more attractive."

  2. Selective facts

    • Phát âm: /səˈlɛk.tɪv fækts/

    • Dịch: Những thông tin được chọn lọc (thiên lệch)

    • Ví dụ: "Some advertisements only present selective facts to influence buyers."

  3. Misleading

    • Phát âm: /ˌmɪsˈliː.dɪŋ/

    • Dịch: Gây hiểu lầm

    • Ví dụ: "Misleading ads can lead consumers to waste money on ineffective products."

3. What are the advantages and disadvantages of online shopping?

📌 Point: Online shopping has both upsides and downsides—it’s convenient and time-saving, but it also has risks like scams or delayed deliveries.

📌 Explain: One major benefit is that people can shop anytime, anywhere, and compare prices easily. However, they can’t physically check the product, and sometimes items arrive damaged or don’t match the description.

📌 Example: For example, a friend of mine once ordered shoes online, but when they arrived, the size was completely wrong and it took weeks to return them. That kind of thing doesn’t usually happen when shopping in-store.

📌 Link: So yeah, online shopping is convenient, but it’s not always reliable, especially if you’re buying from unknown sellers.

🔹 Vocab highlights:

  1. Time-saving

    • Phát âm: /taɪm ˈseɪ.vɪŋ/

    • Dịch: Tiết kiệm thời gian

    • Ví dụ: "One reason online shopping is popular is because it’s so time-saving."

  2. Delayed delivery

    • Phát âm: /dɪˈleɪd dɪˈlɪv.ɚ.i/

    • Dịch: Giao hàng chậm trễ

    • Ví dụ: "One downside of online shopping is the risk of delayed delivery, especially during peak seasons."

4. Why do some people prefer shopping in physical stores instead of online?

📌 Point: Some people still prefer shopping in physical stores because they enjoy seeing and touching the product directly and feel more confident about what they’re buying.

📌 Explain: Physical stores give you the chance to try on clothes, check product quality, and get immediate customer service. There’s also less risk of scams, and you don’t have to wait for shipping.

📌 Example: For example, older shoppers or those buying expensive items like electronics often prefer going to the store, because they can ask questions and get help from staff right away.

📌 Link: So yeah, while online shopping is convenient, physical stores still appeal to people who value certainty, quality, and personal service.

🔹 Vocab highlights:

  1. Try on clothes

    • Phát âm: /traɪ ɒn kloʊðz/

    • Dịch: Thử quần áo

    • Ví dụ: "Trying on clothes before buying helps avoid sizing issues."

  2. Immediate customer service

    • Phát âm: /ɪˈmiː.di.ət ˈkʌs.tə.mɚ ˈsɝː.vɪs/

    • Dịch: Dịch vụ khách hàng ngay lập tức

    • Ví dụ: "In-store shopping offers immediate customer service, which many people find reassuring."

  3. Less risk of scams

    • Phát âm: /lɛs rɪsk ʌv skæmz/

    • Dịch: Ít rủi ro lừa đảo hơn

    • Ví dụ: "Many people shop offline because there's less risk of scams compared to online platforms."

Tổng kết

Hy vọng rằng bài viết này đã giúp người học hiểu rõ hơn về cách triển khai ý tưởng và trả lời chủ đề Describe a time you bought something and wanted to return it trong IELTS Speaking Part 2. Đồng thời, các câu hỏi mẫu và từ vựng trong IELTS Speaking Part 3 cũng sẽ giúp người học mở rộng ý tưởng, nâng cao khả năng phản xạ và diễn đạt quan điểm một cách rõ ràng hơn.

Đừng bỏ lỡ cơ hội trải nghiệm thi thử IELTS tại ZIM để nâng cao sự tự tin và đạt được mục tiêu mong muốn!

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